Shipping & Delivery
How orders are packed, how to track them, and example shipping timelines (FR / DE / IT / USA and similar routes).
How orders are packed
| Situation | What we do |
|---|---|
| No original box | Thick bubble wrap so the blade is protected from bumps |
| Original box included | Assembled racket goes back into its original box |
| Two rackets or extra gear | Upgrade to a hard-shell racket case |
Click a photo to enlarge:
How to track
Every order gets a tracking number. Tracking details are sent on WhatsApp after the package ships.
| Region | Tracker |
|---|---|
| European Union (EU) | Track here |
| USA & Canada | Diditrack |
| Other regions | 17TRACK |
When will it arrive?
Examples below show packing and transit for customers in France, Germany, Italy, and the USA. Plan roughly using the FAQ & Updates guidance (~10 days transit, ~15 days with processing buffer).
Click a screenshot to enlarge:
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